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Frequently Asked Questions

Are you really 15 minutes from Disney?
Yes. Part of the reason we bought this villa was its closeness to Disney and the Interstate-4 highway.

Do I need to take my hairdryer?
We all like our own hairdryer but there is one in the villa. If you take your own, do remember your adaptor and expect the performance to be different from the UK due to the voltage being 110 volts.

Is WaterSong a gated community?
Yes.

What other facilities are in the community?
There is a 6,700 sq ft clubhouse which has a Cyber café, fitness centre, large lounge, covered lanai looking out over a large pool and spa, sand volleyball and kiddies play area.

Can you organise a welcome food package?
Certainly, just let us know. We can organise for fresh flowers and champagne too, or a cake for a special occasion.

Can you help with Disney tickets?
Yes. Our management company can organise discount tickets to be delivered to the villa. Usually a party of 6 would save enough to cover parking at all of the theme parks you visit plus – your biggest saving – time: no waiting in line to buy your tickets at the gate!

Can I be contacted by family back home?
Yes. We have a telephone in the villa which can take incoming international calls. It also gives you free US national calls so that you can make your restaurant reservation or order take-out.

What is the booking process?
Please call to make sure your required weeks are available. We will send a booking form and hold your dates for 7 days. Once the booking form is returned with your deposit we will confirm your booking.

How much is required for deposit?
£100 per week. This is non-refundable.

When do we need to pay the remainder of the balance?
The remainder of the final balance is due 8 weeks prior to your arrival date. We will then send to you all our villa details, directions, and useful hints and tips to make your stay in our home most enjoyable.

Can the pool be heated?
Yes. We recommend pool heating between October and April. The pool will be heated and ready for your arrival.

How much does it cost to heat the pool?
£16 per day (Inclusive for Xmas and Easter bookings)

Is the temperature of the spa the same as the pool?
No. The spa is controlled separately by a timer and thermostat – you simply choose how long you want to enjoy.

Do we need to bring towels?
No. The villa has towels, however if you want beach towels for the water parks or beach then please take these with you – or buy them out in Florida.

It's our first time, what advice can you give?
We have been going to the US and Florida for many years, we have hints and tips on:
- Driving short cut to Disney
- Best places to get a fast breakfast
- Days to avoid certain attractions
- Must do’s at the parks
- Great attractions other than the main parks
- Best shopping malls

 

 
For all enquiries please contact Eric and Jean Taylor:
erict@ourwatersongvilla.co.uk
+44(0)1604 248486


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